IT Support Request Template
Help staff report IT problems clearly, so issues can be understood, prioritised and fixed faster.
Estimated time: 5 minutes per request
Policies & Procedures · Template
Plan who does what if your business experiences a cyber incident, using a clear six-step sequence from identification to review.
Free to download. No sign-up or email address required.
Small businesses that want a written, practical plan before an incident happens.
Omnicron I.T. Services helps businesses strengthen their IT security and manage their technology. Call (03) 9022 1376 or get in touch online.
This resource provides general guidance only. It is not legal advice, a formal audit, a compliance certification or an official government assessment. Your obligations depend on your industry, contracts and circumstances.
Help staff report IT problems clearly, so issues can be understood, prioritised and fixed faster.
Estimated time: 5 minutes per request
A practical review of the security basics every small business should have in place, from MFA and patching to backups and incident contacts.
Estimated time: 30–45 minutes
A practical checklist to help your business review its backup configuration, recovery procedures and protection against data loss.
Estimated time: 45–60 minutes