Remote Support
Get connected to our team in seconds.
Already on the phone with us? Start a secure remote support session so an Omnicron technician can help resolve your issue quickly no matter where you are.
Start a remote session
Download TeamViewer QuickSupport and share the ID and password it shows with your technician. Please only connect when a technician has asked you to.
TeamViewer sessions are end-to-end encrypted and end as soon as you close the app.
Not sure what to do? Call us on (03) 9022 1376 and we'll guide you through it. If the call doesn't connect, email .
Connecting is quick and safe
Remote support lets us see and control your device with your permission, so we can fix problems without an on-site visit.
Call us first
Speak with an Omnicron technician on (03) 9022 1376 so we know you and your issue before connecting. If you are unable to reach us by phone, please email admin@omnicron.com.au.
Download QuickSupport
Download TeamViewer QuickSupport for Windows or Mac using the buttons above. It runs without installation.
Share your ID
Open the app and read your TeamViewer ID and password to your technician. Accept the connection when prompted.
We take it from here
Your technician connects through TeamViewer. You can watch everything on screen and end the session at any time.