Cybersecurity concerns

Account may be hacked

Strange activity, sent emails or changed settings.

Let's secure your account

We’ll ask what you’ve noticed, then give you prioritised steps to secure the account, protect your evidence and get the right help.

Safety warning

Don’t reply to or confront the person responsible, and don’t try to access their accounts or systems. Focus on securing your own account.

Caution: Keep your codes private

Never share your password, verification code, recovery code or sign-in link with anyone, including people who say they’re from Microsoft, your bank or IT support. This troubleshooter will never ask for them.