Free Assessment

Includes:

✅ Remote helpdesk assistance

✅ Device monitoring & patch management ✅ Managed antivirus protection 

✅ Device management 

✅ Basic email security filtering 

✅ Backup monitoring 

✅ Monthly system health checks 

✅ Email & remote support 

✅ Business-hours support

Ideal for: Small businesses needing reliable IT support and proactive maintenance.

Designed for businesses that require dependable IT operations with integrated security and proactive support.

Everything in Essential plus:

✅ Microsoft 365 administration 

✅ User onboarding & offboarding 

✅ Managed backup oversight 

✅ Network monitoring 

✅ Asset tracking 

✅ Priority support queue 

✅ Quarterly business reviews 

✅ Standard response SLA 

✅ 24/7 automated monitoring 

✅ Escalation management

For businesses that require advanced security oversight, threat visibility, and structured response capabilities.

Everything in Business plus:

✅ Endpoint Detection & Response (EDR) 

✅ Advanced email threat protection 

✅ MFA deployment & management 

✅ Vulnerability scanning 

✅ Dark web monitoring 

✅ Security awareness training 

✅ Monthly security reports 

✅ Security posture reviews 

✅ Incident response assistance 

✅ Quarterly strategic IT & security reviews 

✅ Higher priority SLA

Unlimited support is provided under fair use guidelines. Major projects, migrations, onsite work, after-hours engineering, and exceptional remediation activities may be scoped separately.

Need a custom solution? Contact Omnicron for tailored pricing and enterprise packages.